Help Center

Our team wants to help you get answers quickly.  Below you will find help and answers for both billing and lab-related information.  The phone number for the billing office is (918) 430-3588.

Billing QuestionsLab Result Questions
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Questions

(918) 430-3588

Where should I call with a billing questions?

If you have questions about your bill, or you would like to pay a bill by phone please call our billing office at (918) 430-3588.  Please have:

  • Insurance Card
  • Explanation of Benefits
  • Bill
I cannot locate a treatment or diagnosis code on my statement?
We don’t show treatment and diagnosis information because we handle only the billing portion of the medical process. If you have questions about your treatment, diagnosis or other medically-related questions, contact your health care provider.
How long does it take to get my lab test results?

The Laboratory results will be available based on the type of test and procedures involved. Routine results are commonly available the day after receipt of specimens by the laboratory (*Please check with your physician to see what timeframe he has for reviewing and relaying lab results to you and comments and recommendations.) Specimens designated as “STAT” will be expedited, specimens requiring a longer assay time are reported as soon as results are available.

 

Do I get my results or does my primary care physician get the results?
The results will be made available to your Primary Care physician or ordering provider.
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Lab Tests

What You Can Expect From Us

Trusted

Trust is central to the patient-physician relationship. Rapid changes in the health care system are feared by many to be threatening this. We understand the role this plays and are committed to help strengthen his vital element of medical relationships.

Experienced

Our physicians have many years of experience in the accurate diagnosis of pathologic conditions. Doctors save lives, help patients minimize pain and recover from disease more quickly. Experience and collaborative efforts between clinicians and pathologists help patients to more quickly address and achieve their health goals.

Credentialed

Credentialing by national medical boards and continuing medical education is essential in assuring expertise and quality medical care in our rapidly changing healthcare landscape. Further, keeping up to date and assurance of continued competency lowers the risk of errors and improves patient outcomes.

Committed

We are dedicated to the continued excellence our team has demonstrated for over 30 years (check this timeline). This dedication supports clinicians and improves patient outcomes.  We provide our services with compassion, enthusiasm and open communication with our clients.